A good wayfinding system is rooted in analog signage, even as digitalization progresses. In addition, digital enhancements are emerging that build upon the structure, terminology, and design of analog signage.
Digital wayfinding applications on smartphones or terminals are becoming increasingly commonplace. They are characterized by flexibility, dynamic updates, multilingual support, and rapid adaptation to new conditions, objectives, and routes. Their success and broad acceptance are ensured when they seamlessly integrate into the structure, terminology, and visual appearance of the analog wayfinding and signage system.

Additionally, digital wayfinding offers various opportunities to enhance user experience and efficiency:

Digital Information Displays:

Digital displays offer a flexible and efficient way to update information in real-time. They can display various types of data, such as event locations, schedules, or wait times. These dynamic displays are particularly useful in environments like hospitals, where they can provide current information about departments and leading doctors, tailored to the location and needs of the target audience. Their quick update capability ensures that all users are always provided with the latest information.

Interactive Terminals:

Interactive terminals offer customized navigation for users by providing personalized routes based on specific needs and goals. These terminals can present multimedia content such as videos and animations to clearly convey instructions and information. This is especially helpful for explaining complex information and providing users with an interactive and user-friendly experience.

Mobile Applications:

Mobile applications use GPS to determine the user’s current location and provide precise directions. These apps can send real-time push notifications to inform users about changes, events, or emergencies. Integrating these technologies into mobile devices enables users to effectively navigate and stay informed anytime, anywhere.

Room Booking Systems:

Room booking systems offer a real-time display of the current occupancy and availability of meeting rooms, examination rooms, or other facilities. They allow direct booking and reservation of rooms through digital displays or mobile applications. These systems improve efficiency and organization within a facility by ensuring optimal room usage and preventing double bookings.

By combining these digital features with existing analog signage, a hybrid wayfinding system is created that significantly enhances efficiency and user-friendliness. This leads to improved orientation and satisfaction for patients and visitors.