Specialist Article “Modern wayfinding systems in hospitals”
Getting lost is impossible? – Modern wayfinding and orientation systems in hospitals
A specialist article by Gerhard Schlüter, published in the anthology: “Service Management in Hospitals | Sustainable Value Creation Beyond Operational Excellence”
Summary
People need orientation and security, especially when they find themselves in stressful or emergency situations. (…) Professionally designed and optimally implemented wayfinding systems significantly enhance the well-being of all involved, ensure efficient processes, provide security and clarity, and substantially save time and costs by reducing the need for assistance and information for lost or confused individuals.
The following article aims to provide decision-makers and responsible parties in hospitals with a practical guide that enables them to understand the process from initial assessment or needs analysis through to the implementation of a signage project, and to gauge the effort and costs involved.
(…) The article describes the meaningful integration of digital solutions for information dissemination and wayfinding, as well as their positive impacts on
effectiveness and productivity, as well as on the value and identity formation of a facility.